*1. Performance Analysis of Processes:

• Conduct a detailed evaluation of the performance of each process within the system, identifying strengths and weaknesses to discover improvement opportunities.*

*2. Measuring Service and Product Quality:

• Define criteria to assess service and product quality to ensure that every process meets the highest standards.*

*3. Assessing Technological Capabilities:

• Examine and evaluate the capabilities of the technology system, from management software to databases, ensuring they meet needs and shape flexibility.*

*4. Cost Control and Financial Performance:

• Evaluate the cost of each process and identify cost reduction opportunities while maintaining efficient operations.*

*5. Identifying Traffic Points in Processes:

• Identify bottlenecks in the workflow to ensure smooth information flow and interactions without unnecessary delays.*

*6. Collecting Feedback from Personnel:

• Continuously gather feedback from personnel on work processes to understand challenges and improvement opportunities better.*

*7. Integrating New Technologies:

• Regularly assess and integrate new technologies to enhance performance and minimize error risks.*

*8. Establishing a Management Dashboard:

• Build a management dashboard to monitor key metrics and assess the overall performance of the business system.*

Evaluating processes and business systems is not just an assessment stage; it is also a vital tool to optimize the overall performance of a business. Embrace and implement these methods to shape a robust and flexible business system.